Delete deliberately and keep separate data boundaries clear
You can initiate service-account deletion in the Android app from More → Privacy, billing & delete account, or use the secure Web account. This public page remains available without signing in.
Before requesting deletion
- Export the encrypted Vault if you need a portable copy.
- Review subscription renewal and request cancellation separately.
- Review Family Space ownership or membership separately.
- Review any user-selected continuity provider copies separately.
Service/control-plane deletion
A service-account deletion request covers the account and content-blind service/control-plane records that can be deleted or anonymised. Limited billing, tax, fraud, security, audit, dispute, or other lawful records may be retained where required. No fixed completion deadline is promised.
Local encrypted Vault
The local Vault is authoritative and is not silently erased by a service-account request. Use the separately confirmed in-app local-Vault deletion action on each authorized device where you want that encrypted data removed.
User-selected provider ciphertext
Use the separately confirmed provider-copy deletion action only for a folder you authorized and only where the device and provider capability permit it. Yours Together cannot remotely scan or delete other cloud locations.
Family Space, cancellation, and refunds
Family Space transfer, leave, or deletion is separate. Cancellation stops future renewal through the verified mechanism. Refund review is separate from cancellation and account deletion.
To obtain help with a deletion request, email support-yourstogether@creatorgraphai.in. Open the secure Web account.